Deliveroo Belgian Rider Support

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What about the waiting time for a stacked order?

We know that sometimes, while the first order is ready, you have to wait for the second. Of course, our goal is to make sure both orders are ready at the same time. When this is not the case, do not forget that you can use the different features of your app:

  • See the estimated time for the preparation of the two orders: it will help you to decide if you wish to wait the second order or not
  • Use the timer to know how long you have been waiting at the restaurant
  • Tell us how long you've been waiting
  • Choose to reject an order directly from your app.
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