These tax requirements require all European digital platforms, including Deliveroo, to collect certain data from the partners and riders using their services in Belgium, the rest of the EU member states and the UK.

Deliveroo is required to report platform user tax data and revenue to tax authorities from all riders in the UK and EU markets that we operate in - Ireland, France, Belgium, Italy.

• We will ensure that this process is as simple as possible for our riders.
• For new riders information will be collected by the Deliveroo team during the onboarding process.
• You will receive an email notifying you of the information we will need.

Providing that you have always kept up to date with your taxes, there should be no additional tax to pay as a result of DAC7.

As the rider account holder, you are responsible for all tax connected to your rider account as stated in your supplier agreement, even if you’ve appointed a substitute to complete orders on your behalf. Therefore, all payments made to your account will be reported to the tax authorities, even if your substitute completes orders on your account.

We have all or almost all of the information that is required under the DAC7 requirements. If any of the required information is missing, we’ll send you an email with instructions on how to provide your details. If any of the information you registered with us has changed (for example, if you’ve changed your name or address) it is your responsibility to update the details on your rider account promptly.

Here’s a full list of the information we are obligated to share with the tax authority as part of the DAC7 rules:

For individuals

• First and last name
• Primary address
• Date of birth
• Tax identification number (TIN) or if you don’t have a TIN, your place of birth
• VAT identification number, if available
• Financial Account Identifier
• Name of the the bank account holder if you don’t use your own bank account to ride with Deliveroo
• Each Member State where you are a resident
• Total fees you’ve earned working with Deliveroo
• Number of cashouts and payments you’ve received working with Deliveroo
• Any fees, taxes or commissions that Deliveroo charged to you 

For legal entities

• Legal name
• Primary address
• Business registration number
• Tax identification number (TIN) 
• VAT identification number, if available
• Financial Account Identifier 
• Name of the the bank account holder if you don’t use your own bank account to ride with Deliveroo
• Each Member State where you are a resident
• Total fees you’ve earned working with Deliveroo
• Number of cashouts and payments you’ve received working with Deliveroo
• Any fees, taxes or commissions that Deliveroo charged to you

It’s important to provide your details with us promptly, in order to comply with the DAC7 directive. We will only need this information every 3 years, as long as your information has been verified and that we do not have reason to believe that information is incorrect or unreliable.

Yes. In order to meet requirements from a new law called DAC7, we’ll need to collect certain tax details from you and report them to the government tax authority.

DAC7 requires online platform companies like Deliveroo to collect and report taxpayer information to the government tax authority. This applies to all self-employed riders who earn income by working with Deliveroo in the UK and EU member states.

DAC7 is a Government requirement for the UK and all EU markets, including Belgium. We’ll send you an email with instructions on how to provide your details.

For Belgium, as of 1 January 2024, DAC7 is a reporting requirement on an annual basis.

Deliveroo is responsible for collecting the required information to share directly with the government tax authority on an annual basis. In Belgium, this information will be sent to you by email.

DAC7 has been introduced to ensure tax transparency around transactions that take place on digital platforms. DAC7 will improve tax cooperation between the UK and EU member states and is likely to be used to verify the revenue that you have earned from Deliveroo. 

For example, the tax authorities will have access to your information for the first time in 2024 (for your 2023 transactions) and for each year after that. You can contact the tax authorities directly for more information on how they use your information.

The data you provide will be processed in line with the Rider Privacy Policy, for the purposes of complying with tax and legal obligations. We will keep it for as long as we need it for those purposes and in accordance with our record and data retention policy. If any part of the information you provide is considered personal data related to you as an individual, you can find out more information on how we protect your personal data here.

You will receive an email from Deliveroo. If you have not received an email or have a problem accessing DAC7 reporting through the app, please contact Rider Support.

In Belgium, from January 2024, we’ll need to collect certain tax details from you in order to meet requirements from a new law called DAC7. If you have not been contacted and feel you should have been, please contact Rider Support. 

For new riders, information will be collected by the Deliveroo team during the onboarding process.