Deliver with Deliveroo
Make money on your own schedule with a scooter or a bike
Use your app to go online when you want and in the area of your choice, within our opening hours. While you’re online, we can send you orders to deliver. Stay online for as long as you like – it’s all up to you.
When you’re on the road, we’re with you – for help, advice and support, message or call us in the app. Your safety is our priority, so we’ll insure you in case of accidents, too. It’s totally free and applies from the moment you go online.
We pay a competitive fee for each order you deliver. You can earn tips from customers too, to help towards your earnings goals.
Take advantage of busy areas and earn more at evenings and weekends.
Our support teams are always with you. We offer equipment as well as free accident cover when you’re on the road.
We’ll transfer your earnings bi-weekly. Want to get paid faster? Cash out in the app daily.
Highly visible, comfortable and breathable gear, suitable for the climate you’re riding in.
We’re one of the busiest food delivery platforms in the country, delivering orders in your local area every day.
Once you’ve joined Deliveroo, here’s what to expect.
While you're online, we'll offer you orders to deliver. If you're happy, tap to accept the order
You’ll see a map with a route to the restaurant. Show a staff member your screen to get your packed order.
Next, we’ll show you the route to the customer. After you’ve delivered their food, you’re ready to accept a new order.
To ride with Deliveroo you’ll need:
You must also:
One document to prove your right to work in Belgium, which could be:
If you’re applying to ride as independent/student independent you need to have:
If you’re applying to ride with a scooter you’ll also need to have:
For scooters and other vehicles above 25km/h, on top of our insurance you will also need your own public liability insurance.
As a rider riding with Deliveroo, you are insured when you hit the road. This insurance covers you or your substitute (if you have someone else riding with your rider app, he/she will be covered too). You will be insured when you are connected to the Deliveroo app and up to an hour after you have logged out.
For riders on bike or electric bike:
For riders of moped A, moped B and scooters
For car drivers
Qover does not intervene in the following situations:
Trouble with your phone – clothing problems – problems with your bike, electric bike or scooter – when you are off duty
Do I need to have additional personal insurance or does Deliveroo cover everything?
It depends on your vehicle. As you can see at the top of the page, riders owning a bike or electric bike are covered by Deliveroo’s Qover Insurance for public liability and personal injury.
For mopeds A, mopeds B and scooters, you must have a public liability insurance that mentions use of your vehicle for professional activities.
How do I know if I have the right scooter personal liability insurance for Deliveroo?
When registering (or changing a vehicle as) a scooter with Deliveroo, we can not guarantee that you are in possession of the correct insurance. It's up to you, when you fill out the registration form, to check it beforehand with your insurance company. You can find the information in your insurance policy or ask them if your insurance contains a clause that allows you to deliver food by scooter as a professional activity. If you check the box without being sure that you have the right insurance policy, you take the risk of not being covered by your insurance in case of accident, which can cost you a lot.
For more information, call Qover at +32 (0) 2 588 25 50 or contact them by email: firstname.lastname@example.org.
Riders get paid for each delivery they make. The exact delivery fee is different per status. For independent or student independents the fee varies per order and includes a variable distance fee. For P2P the delivery fee is fixed per or depending on the city you ride in. You will be told of the delivery fee payable before you accept the order.
Fees are paid bi-weekly on a Thursday. If you want your fees sooner, you can use our cash out feature in the app, for a 0.50 cent fee.
Riders keep 100% of any tips they receive and these are paid at the same time as the rest of your fees.
Once you’ve joined you can order a professional kit from the Deliveroo Kit Store. Here’s what you can get once you’ve joined Deliveroo:
You’re not required to wear Deliveroo branded kit when on the app or delivering for Deliveroo. You’re welcome to buy a kit from a supplier of your choice but your kit will need to meet our minimum safety standards. If your kit becomes borken or damaged we will replace this for free.