Deliveroo Belgian Rider Support
Account Change topic
- Why can’t I update my bank details, phone number or email address in the Rider app?
- What is the checklist and why do I have to complete it?
- How do I complete the checklist?
- I arrived at the customer on time, but they didn’t come to the door for 10 minutes. What should I do?
- How do I complete the identity check?
- Does Deliveroo support beta versions of iOS/Android?
- What should I do if I’m having app issues?
- How do I update my data?
- I have unsubscribed from Deliveroo emails, how do I re-subscribe?
- My Supplier Agreement was terminated. Can I dispute Deliveroo’s decision?
- Keeping Customer Personal Data Safe
- Am I allowed to change cities?
- How do I call on a replacement?
- How do I find my rider agreement?
- How do I get the rider app?
How do I get the rider app?
You can download the rider app by searching Deliveroo Rider on your phone’s app store, or using these links:
To log in to the app:
- Enter your mobile number (the area code will already be filled in for you).
- You will be sent a text with a security code.
- Enter the security code in the box and tap Log in.
Other topics
Refer a friend See all FAQ's
P2P status See all FAQ's
Safety See all FAQ's
Perks See all FAQ's
Orders See all FAQ's
Student-self-employed status See all FAQ's
Vehicle See all FAQ's
Self-employed status See all FAQ's
Earnings See all FAQ's
Account See all FAQ's
Insurance See all FAQ's
Kit See all FAQ's
New Riders See all FAQ's