Deliveroo Belgian Rider Support

Safety Change topic

Keeping safe during COVID-19

Delivery can continue in Belgium, but if you choose to work you should follow all health and safety guidance to keep yourself, other riders, customers and restaurant partners safe. The most important things to remember are:

  • Face masks must be worn at the restaurant and at the customer.
    Update October 2021: As of October 1st, wearing a mask remains mandatory in restaurants in Brussels and Wallonia. For your own safety and that of others, we advise you to continue to wear your mask when you enter a restaurant in Flanders, Wallonia, or Brussels and when you hand over the order to the customer. Thank you for your cooperation.
  • The pickup and delivery of all orders must be contact-free.

  • Stay at least 1.5 metres apart from other people at all times.
  • Wash your hands with soap and water regularly, or use hand sanitiser.
  • Clean your bags with food-safe cleaning products before you ride and regularly during.
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